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GBS Sr Customer Service Rep

UPS·Mumbai

Pay not statedMid levelFull-time

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About the role

Break broader business or departmental goals into tasks and targets that employees can work toward. Coach and Support Team Members: Provide guidance, feedback, and support to help employees perform their roles effectively. Team leaders may also identify training needs, mentor employees, and support new hires during onboarding.

What you'll do

  • Resolve Work-Related Issues: Address problems that affect productivity, quality, deadlines, or team collaboration

What you need

  • Customer service
  • Escalation handling
  • Any graduate

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