GTM Intern

About the role

We are looking for an enthusiastic and people-oriented Telecaller Intern to join our Community Building and Customer Care team at FirstClub. In this role, you will engage directly with our customers — listening to their experiences, responding to their queries, and helping nurture a strong and loyal FirstClub community.

What you'll do

• Make outbound calls to existing customers to check in, gather feedback, and strengthen community engagement
• Actively listen to customer concerns and ensure every interaction leaves a positive impression
• Build and maintain warm, ongoing relationships with customers to encourage loyalty and trust
• Log all customer interactions and feedback accurately in the CRM system
• Follow up on previous customer conversations in a timely and consistent manner

What you need

• CRM
• Communication
• Voice process
• Customer service
• Any graduate