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Guest Relations Manager

Marriott International·Bengaluru

Pay not stated2–5 yrsFull-time

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About the role

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

What you need

  • 2–5 yrs of experience
  • Guest service
  • Hospitality
  • Front office
  • Customer service
  • SOP writing
  • Performance management
  • Diploma

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