Guest Service associate - F&B Service

About the role

Set tables according to type of event and service standards. Answer questions on menu selections. Check in with guests to ensure satisfaction with each food course and/or beverages. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

What you'll do

• Serve food courses and alcoholic beverages to guests
• Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
• Record transaction in MICROS system at time of order
• Maintain cleanliness of work areas, china, glass, etc., throughout the day

What you need

• 1–4 yrs of experience
• Guest service
• F&B service
• Diploma