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Guest Service Associate - Housekeeping

Accor·Bengaluru

Pay not statedJunior levelFull-time

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About the role

Replenish guest supplies and ensure that guests requests are promptly attended to Reports lost and found articles to the housekeeping office immediately

What you'll do

  • Report damage or malfunction in hotel rooms/areas to Supervisor
  • Maintain equipment in a proper state of cleanliness
  • Maintain a section room report as well as a daily productivity report
  • Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
  • Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor

What you need

  • Guest service
  • Housekeeping
  • Any graduate

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