Guest Service Associate - Housekeeping

AccorHotel·Bengaluru

Pay not statedJunior levelFull-time

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About the role

Replenish guest supplies and ensure that guests requests are promptly attended to Reports lost and found articles to the housekeeping office immediately

What you'll do

Clean and maintain areas of responsibility according to standards and procedures
Report damage or malfunction in hotel rooms/areas to Supervisor
Maintain equipment in a proper state of cleanliness
Maintain a section room report as well as a daily productivity report
Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner