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Head - Complaints Management & Policy Servicing

Michael Page India·Mumbai

Pay not statedLead levelFull-time
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About the role

Lead the end-to-end complaints management and policy servicing Complaint resolution TAT adherence (as per IRDAI norms)

What you'll do

  • Lead the end-to-end complaints management and policy servicing
  • Process Transformation & Digitization
  • Audit and compliance scores
  • Process efficiency and cost optimization

What you need

  • Complaint handling
  • Problem solving
  • Any graduate

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