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Head - Customer Success

Headhunting Pte·Bengaluru

Pay not statedLead levelFull-time

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About the role

Below are the primary responsibilities for the role.

What you'll do

  • Set the overall vision and strategic plan for our existing clients across the world, focussing on product adoption and positive customer experience
  • Drive customer outcomes, product adoption and customer experience
  • Assist customers with setting up and further executing our solution to their consumers
  • Identify and form upselling and cross-selling strategies
  • Promote value through customer experience

What you need

  • Customer success
  • Upselling
  • Cross-selling
  • Any graduate

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