Head - Customer Success Management| Mumbai

About the role

Responsible for building strong relationships with stakeholders, understanding their needs, and advocating for their success within our Bank. Primary goal will be to drive value for our stakeholders while fostering good partnerships. Develop and maintain strong, trusting relationships with key stakeholders within the organization.

What you'll do

• Responsible for building strong relationships with stakeholders, understanding their needs, and advocating for their success within our Bank
• Develop and maintain strong, trusting relationships with key stakeholders within the organization
• Serve as the primary point of contact for stakeholders, addressing their inquiries, concerns, and requests in a timely and professional manner
• Act as the voice of the stakeholders within our organization, representing their interests and advocating for their needs
• Collaborate with internal teams, including business, support functions, control functions and Technology Solutions Group

What you need

• Customer success
• Any graduate