Head of Operations

About the role

Every year, hundreds of thousands of students across India decide they want to study abroad. They choose a destination, find a counselor or agent, start an application — and then enter a process that, for most of them, is opaque, slow, and full of friction. Applications that should take days take weeks.

What you'll do

• Own the full application lifecycle, the team that executes it, the metrics that measure it
• Own end-to-end business operations across all major study destinations, for all of the source markets across the globe
• Ensure every stage runs with the speed, accuracy, and consistency that high-volume placements require
• Design the central operations hub that serves all Manifest brands — shared workflows, shared systems, shared standards — so that every new brand, corridor
• Own the operational readiness and integration of new business lines, including the upcoming D2C business

What you need

• Coordination
• Reporting
• Documentation
• Any graduate