Head (Senior Manager) - Industrial Relations

About the role

You will join the Security & Investigations team within Fulfilment & Experience (F&E) at Meesho. F&E is the operational and technological backbone powering India's cost-efficient, reliable and scalable e-commerce network, serving 100M+ monthly active users. From enabling Valmo's distributed logistics network to building scalable fulfilment and experience platforms, F&E operates at the intersection of technology, operations and network innovation.

What you'll do

• Own IR strategy and governance
• Build and continuously evolve a national IR framework covering workforce relations, grievance management, dispute prevention, statutory compliance
• Build workforce intelligence and early-warning mechanisms
• Track workforce sentiment, grievances, absenteeism, wage-related concerns, shift and working-condition issues, emerging worker representation or union activity
• Prevent and manage industrial disputes

What you need

• 8–15 yrs of experience
• Employee relations
• Labour law
• Negotiation
• Statutory compliance
• SOP writing
• Last-mile delivery
• MBA or LLB

Good to have

• Warehouse operations