Helpdesk Senior Associate - French language

NTT DATA Services·Noida

Pay not statedMid levelFull-time

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About the role

Helpdesk Senior Associate - French language at NTT DATA Services. Provide L1/ L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.

What you'll do

Provide L1/ L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure
Good hold on French language(Writing + Speaking)
Should be comfortable to work in rotational shift with 24x7 support window