IT Support & Implementation Manager - ( Job ID - 24615)
Educohire·Surat
- Can I apply
- Open to any education · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · 4 days ago
- How to apply
- On Educohire's site: short form, ~5 min
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About the role
As a Technical Support Executive, you will play a crucial role in resolving customer technical issues via multiple communication channels, including phone, email, and chat. Your ability to troubleshoot software and hardware problems will be essential in ensuring customer satisfaction and maintaining smooth operations.
What you'll do
- Provide technical assistance to customers
- Troubleshoot software and hardware issues
- Document support requests and resolutions
- Collaborate with IT teams for effective solutions
What you need
- 1–4 yrs of experience
- Troubleshooting
- CRM
- Hardware
- B.Sc or B.Tech or B.E. or BCA
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