Housekeeping Associate

About the role

Document and resolve issues with discrepant rooms with the Front Desk. Complete required Housekeeping paperwork. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely.

What you'll do

• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
• Assist Housekeeping management in managing daily activities
• Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
• Prepare and distribute room assignments to Housekeeping staff
• Record, monitor, and update list of ‘Do Not Disturb' rooms

What you need

• 1–4 yrs of experience
• Housekeeping
• Front office
• Diploma