HR Analyst

About the role

People Services India is looking for a strong HR generalist to join the India People Services team as part of our Tier 1 HR Services operation.

What you'll do

• Act as a primary HR point of contact for manager and employee in understanding the questions and issues
• Manage the quality of employee data in Human Resource systems to ensure data accuracy and that entries are updated for payroll and benefits
• Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity
• Ensure maximum employee satisfaction by ensuring interactions with employees with quality & timely response. Consistently provide impactful employee experience
• Build, organize and review knowledge base content, being the gatekeeper and publisher of KB, and ensure the promotion of direct accesses

What you need

• 2–5 yrs of experience
• HR operations
• HRMS
• Workday
• Payroll
• MS Office
• BBA

Good to have

• ServiceNow