HR Helpdesk Agent – Tier 1

Gratitude·Remote

Pay not stated1–6 yrsFull-timeRemote

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About the role

HR Helpdesk Agent – Tier 1Location: Bangalore / MumbaiExperience: 1–6 YearsBand: BPO 1 / 2 / 3Salary: Up to ₹9 LPAJob IDs: 436497 (Mumbai) | 436498 (Bengaluru)Work Mode: 100% Work From Office (WFO)Shift: 24×7 Rotational Shifts (Primarily US Night Shifts)Position OverviewWe are looking for a customer-focused HR Helpdesk Agent to manage Tier 1 HR-related queries from employees, line managers, vendors, and third parties.

What you need

1–6 yrs of experience
Voice process
Any graduate

Good to have

Learning and development
Recruitment
Payroll
MS Office
Data privacy
ServiceNow

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