HVAC- Data Center Service Operations Manager

About the role

Seeking an HVAC/Data Center Operations Manager with 8 to 15 years of experience for the Telangana region. This role manages 4 to 5 site engineers to deliver flawless SLA performance with zero escalations across AMC, retrofit, preventive, and breakdown maintenance contracts with the respective Datacentre Clients.

What you'll do

• Act as key point of contact for Data center customers in the region, ensuring timely resolution of service issues and escalation
• Coordinate with internal teams including service engineers, service sales engineers, Quality team and factory, sub-contractors and supply chain
• Implement best practices in safety, quality and statutory compliance
• Conduct periodic service reviews and performance meeting with customers
• Identify opportunities for value-added services

What you need

• 8–15 yrs of experience
• HVAC
• Preventive maintenance
• Statutory compliance
• B.Tech or B.E. or Diploma