Implementation Consultant

About the role

Ritesh Kumar (Growth & Business) - IIT KGP (2011), Ex - Everstone Capital, Ambit Sharad Sen Sharma (Product) - IIT KGP (2010), IIMA (2015), Ex - Barclays, McKinsey Rohan Sen Sharma (Engineering) - BITS Pilani (2013), Ex - Oracle, Cubito You will serve as a subject matter expert to our clients, helping them learn our product and guide them through setup and integration.

What you'll do

• Serve as a subject matter expert to our clients, helping them learn our product and guide them through setup and integration
• Follow balancing procedures to ensure all converted data is accurate
• Create data maps and transaction workflow documents showing exactly how every field of information will be converted
• Guide and drive clients towards the best solution for their business needs
• Manage documentation of the client communications and training as per the SOPs

What you need

• 1–3 yrs of experience
• Customer success
• Business analysis
• Project management
• SOP writing
• B.Tech or B.E. or B.Sc or BCA or BBA

Good to have

• SQL
• Excel

What you get

• ₹6 L–₹7 L a year