Infra Ops Specialist

About the role

Infra Ops Specialist at Cognizant. Troubleshooting functional and performance issues and document root cause and remediation steps. Checking and documenting daily health status.

What you'll do

• Troubleshooting functional and performance issues and document root cause and remediation steps. Checking and documenting daily health status
• Designing and writing scripts to automate repetitive functions
• Developing and Reporting on Key Performance Indicator (KPI) metrics
• Diagnosing and fixing production issues and engaging other teams as required
• Performing configuration changes in production ensuring that the banks change management policies and procedures are adhered to

What you need

• 2–5 yrs of experience
• Coordination
• ITIL
• Vulnerability assessment
• Process improvement
• Reporting
• Documentation
• Any graduate

Good to have

• Internal audit
• Root cause analysis
• Operational risk
• EDR
• DLP