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International Collections Operations Team Lead

Gratitude·Gurugram

Pay not stated5–10 yrsFull-time
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About the role

Team Leader – International Voice CollectionsJob Code: 436911Location: Gurugram, HaryanaExperience: 5–10 YearsBand: BPO 3/4Work Mode: 100% Work From Office (WFO)Shift: 24×7 Rotational Shifts, Including Night ShiftsJob SummaryWe are seeking an experienced and performance-driven Team Leader – International Voice Collections to manage and lead a team handling international B2B/B2C collections.

What you need

  • 5–10 yrs of experience
  • Collections
  • Accounts receivable
  • Voice process
  • Team management
  • Cash flow
  • Process improvement
  • Any graduate

Good to have

  • Performance management
  • Client relationship

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