International Customer Service-Airlines process- Gurugram

About the role

The role requires experienced candidates who can understand customer complaints, coordinate with multiple departments, work across applications, and help drive timely issue resolution. Prior airline experience is strongly preferred.

What you'll do

• Understand the complainant’s perspective and nature of complaint Coordinate across teams to resolve customer issues in a timely manner Work on multiple applications and…

What you need

• 1–5 yrs of experience
• Customer service
• Communication
• Any graduate

Good to have

• Voice process