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International Customer Support Specialist

Vendasta·Chennai

Pay not stated1–2 yrsFull-time
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About the role

You’ll support small and medium-sized businesses and the partners who serve them across North America, helping them by phone, email, chat, and video, with AI support tools built into your everyday work.

What you'll do

  • Help customers across every channel: Help customers by phone, email, chat and video. Figure out what’s wrong, fix it or get it to the right team
  • Work smarter with AI: Use our AI support tools every day to draft replies
  • Keep our knowledge accurate: Flag help articles that are out of date and help review AI-drafted updates so customers and teammates get the right answer

What you need

  • 1–2 yrs of experience
  • Customer service
  • Ticketing tools
  • Any graduate

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