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International HR Services Team Lead- Mumbai

Gratitude·Mumbai

Pay not stated7–10 yrsFull-time

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About the role

Manage people, performance, and stakeholder relationships across geographies.Key Responsibilities- People Leadership: Lead, mentor, and develop HR Services Associates + HR Ops/EDG staff. Conduct 1:1s, set goals, coach, and manage performance. Oversee workforce planning, shift scheduling, and 24x7 coverage.

What you'll do

  • Own end-to-end employee lifecycle management, HR operations delivery in Workday + ServiceNow, compliance, and service excellence
  • Manage people, performance, and stakeholder relationships across geographies.Key Responsibilities- People Leadership: Lead, mentor
  • Conduct 1:1s, set goals, coach, and manage performance
  • Oversee workforce planning, shift scheduling, and 24x7 coverage
  • Build an inclusive, high-performance culture- Service Delivery & Operations: Oversee international employee lifecycle management

What you need

  • 7–10 yrs of experience
  • HR operations
  • Onboarding
  • Workday
  • ServiceNow
  • Data privacy
  • Ticketing tools
  • Any graduate

Good to have

  • Python

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