Gratitude·Hyderabad
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The role involves supporting global customers for SaaS and technology products through voice and chat channels, resolving technical and account-related queries, and identifying opportunities for cross-selling, upselling and customer retention.Key ResponsibilitiesHandle international customer interactions through voice and chat, ensuring excellent customer experience and first-call resolution.Troubleshoot subscription, billing, login, password, installation, activation and device-related…
Gratitude·Hyderabad
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