IT Applications Associate Consultant, Corporate Legal Technology Solutions

About the role

This role involves hands-on software implementation, client onboarding, issue resolution, and collaboration with internal teams to deliver high-quality solutions. You’ll play a key role in bridging technical capabilities with business needs while continuously improving our support and implementation processes.

What you'll do

• Implement, configure, and support software solutions based on customer requirements
• Engage with clients to understand their business processes and recommend suitable configurations
• Troubleshoot and resolve application issues efficiently, coordinating with technical teams as needed
• Communicate effectively with both technical and non-technical stakeholders to ensure clarity and alignment
• Serve as a liaison between product, engineering, and customers to advocate for user needs and product improvements

What you need

• Learning and development
• PowerPoint
• Documentation
• Salesforce
• B.Tech or B.E. or B.Sc or BCA or B.Com or BBA

Good to have

• REST APIs
• SQL
• Java
• Python
• jQuery