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IT Customer Care Executive (Apprenticeship)

ACE Insurance Brokers·Delhi

₹8.2k–₹20k a monthFresherApprenticeship

Listed on the national apprenticeship portal; you apply there.

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About the role

The IT Customer Care Executive is responsible for addressing customer queries through voice and non-voice channels. They use basic generative artificial intelligence (Gen AI)-based tools and BPM platforms in both voice and non-voice processes. The individual answers customer inquiries, resolves problems, records complaints and collect customer feedback.

What you'll do

  • Responsible for addressing customer queries through voice and non-voice channels

What you need

  • Customer service
  • Class 10

What you get

  • ₹8.2k–₹20k a month

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