IT Helpdesk Attendant (Apprenticeship)

About the role

Provide technical support to employees via phone, email, and in-person. Diagnose and resolve software and hardware issues. Install, configure, and maintain computer systems and software. Assist with the setup and maintenance of network infrastructure. Document technical issues and solutions in a ticketing system.

What you'll do

• Provide technical support to employees via phone, email, and in-person
• Install, configure, and maintain computer systems and software
• Assist with the setup and maintenance of network infrastructure
• Conduct training sessions for users on new software and IT procedures
• Collaborate with other IT team members on complex issues

What you need

• Ticketing tools
• Hardware
• Class 10

What you get

• ₹8.2k–₹15k a month