IT Support Engineer

About the role

A System Administrator/Engineer is responsible for the day-to-day operations, maintenance, and troubleshooting of IT systems and infrastructure. user support and management of operations related challenges. As part of a powerful team, you can contribute to parts of Hapag-Lloyd's critical core systems to make a difference

What you'll do

• Responsible for the day-to-day operations
• Manage, maintain, and optimize Windows client environments (10 & 11)
• Perform patch management, configuration, and security hardening of systems
• Troubleshoot complex OS-level issues, performance bottlenecks, and service failures
• Maintain accurate and up-to-date IT asset inventory records, including procurement

What you need

• ITIL
• Azure
• Active Directory
• Windows
• Hardware
• Troubleshooting
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

Good to have

• SQL
• Power BI
• ServiceNow
• Intune
• VBA
• SOP writing