IT Support Specialist

About the role

Under general direction, performs a range of routine to intermediate tasks related to computers, peripherals, networking, and communications in support of all Local-Area-Network (LAN) systems. This role requires familiarity with the latest operating systems for both clients and servers.

What you'll do

• Install new and / or update computer workstations, printers and peripherals, and client software for local and remote users
• Troubleshoot and resolve computer and network problems; escalate and ask for assistance to resolve problems in a timely manner
• Respond to assigned IT Tickets in a timely manner
• Diagnose computer, network and communications problems
• Perform software reloads and upgrades for computer systems and communications equipment

What you need

• 4–5 yrs of experience
• Networking
• Hardware
• Windows Server
• MS Office
• Troubleshooting
• Any graduate