Job Vacancies In Chennai

About the role

As a Customer Support Representative, you will be the primary point of contact for our valued customers. Your role will involve handling inquiries, resolving issues, and ensuring a positive customer experience. We are looking for individuals who are customer-focused, detail-oriented, and thrive in a fast-paced environment.

What you'll do

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner
• Providing accurate information about our products/services and assisting with the order process
• Resolving customer issues, complaints, and concerns with empathy and efficiency
• Collaborating with other departments to address complex customer queries
• Maintaining detailed and accurate records of customer interactions

What you need

• Customer service
• Communication
• BBA