Junior Ad Operations Strategist

About the role

The ideal candidate is a customer-focused, multi-tasking individual that thrives in a fast-paced environment. You are goal-oriented, driven and enjoy being the “go-to” person for training, product knowledge and getting things into order. You shall be the point of exchange for our customers, sales and operation teams.

What you'll do

• Work with clients to identify requirements. Develop a critical understanding of clients' and partners' business and their objectives
• Manage the overall expectation, needs and progress of the assigned clients' accounts
• Assist in customers’ understanding of the XPO platform
• Participate in cross-functional collaboration for customer and sales support
• Coordinate work plan closely with the client, operational and technical teams to ensure successful and timely campaign delivery

What you need

• 1–3 yrs of experience
• Excel
• Customer service
• BMM or Diploma