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Junior Customer Success Associate

Alliance Recruitment Agency·Chennai

Pay not statedJunior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Key ResponsibilitiesEducate members about the full program structure and expectations.Guide members in procuring the necessary items required to begin the program.Understand and strictly follow the onboarding process and protocols.Schedule training sessions and consultations for new members.Coordinate with internal teams to ensure smooth and timely service delivery.Serve as the single point of contact for onboarding members, addressing queries efficiently.Handle member issues with empathy,…

What you need

  • Customer success
  • Any graduate

Good to have

  • MS Office

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