Junior Engineer / Engineer - Service

About the role

Accountable for customer satisfaction through quality of service and precise communication Accountable for equipment safety and performance Accountable for the sales lead volume, quality, and further processing of sales leads Accountable for resolving customer service quality complaints Accountable for resolving customers invoicing complaints related to maintenance operations

What you'll do

• Responsible for proximity stock content & value
• Responsible for helping the KC3 solving technician callout assignment conflicts (priorities)
• Responsible for performing site audits
• Responsible for investigating accidents and following company policy on evidence custody and internal reporting
• Responsible for the control and authorization of overtime

What you need

• 1–3 years in sales
• Sales
• Preventive maintenance
• Customer service
• Learning and development
• Employee engagement
• Communication
• Any graduate