Junior Manager - Collection - Coimbatore

About the role

TERRITORY - MPC, TAMIL NADU, TAMIL NADU, COIMBATORE, COIMBATORE, COIMBATORE (MPC), MPCLB0012, MA, TAMIL NADU Lead regional collection operations across Tamil Nadu to achieve monthly and annual overdue recovery targets across all buckets. Drive field productivity by ensuring customer and guarantor visits meet prescribed KPIs and maintaining strong follow?up discipline.

What you'll do

• Lead regional collection operations across Tamil Nadu to achieve monthly and annual overdue recovery targets across all buckets
• Drive field productivity by ensuring customer and guarantor visits meet prescribed KPIs and maintaining strong follow?up discipline
• Oversee calling operations, ensuring daily call targets (customer/guarantor/combined) are met in line with KRA benchmarks
• Monitor portfolio health, track DPD movement, reduce roll-forward rates, and control NPA formation through timely interventions
• Ensure accurate KYC, income document checks, and field verification, maintaining high compliance and authenticity standards

What you need

• Sales
• Customer handling
• KYC
• MIS reporting
• Compliance
• SOP writing
• Any graduate

Good to have

• Arbitration