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Junior Siebel Support Engineer

Eifn·Hyderabad

Pay not stated2–5 yrsFull-time
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About the role

Responsibilities for SN Oracle Siebel CRM-POS Support Engineer:

What you'll do

  • Provide L2/L3 production support for Oracle Siebel CRM/POS System
  • Troubleshoot incidents, perform root cause analysis, and resolve application issues within SLA targets
  • Monitor application health, integrations, workflows, and batch processes
  • Support releases, deployments, testing, and production validation activities
  • Coordinate with business users, service desk, infrastructure, and vendor teams to resolve issues

What you need

  • 2–5 yrs of experience
  • CRM
  • POS
  • Root cause analysis
  • Any graduate

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