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KAM - Associate - QR - Ernakulam

Paytm Payments Services·Kochi

Pay not stated1–4 yrsFull-time
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About the role

QR – QR is one of Paytm‘s business tools to help merchants grow and manage their businessthrough simplicity and data-driven technology. We are looking for an energetic and customer-focused Key Account Manager to manage andgrow relationships with key merchants. The ideal candidate will be responsible for drivingmerchant engagement, increasing payment acceptance, growing GMV, and identifyingopportunities to cross-sell payment solutions.

What you'll do

  • Drive merchant activation, engagement, and business growth
  • Identify opportunities to cross-sell products such as Soundbox, EDC, Merchant Loans,Insurance, and other value-added services
  • Conduct regular business reviews with merchants and recommend growth opportunities
  • Monitor merchant performance and work to improve retention and reduce churn
  • Track competition and market trends to identify new business opportunities

What you need

  • 1–4 yrs of experience
  • Key account management
  • CRM
  • B2B sales
  • Negotiation
  • Telecom
  • Cross-selling
  • MBA or Class 12

Good to have

  • Target achievement
  • Field sales
  • POS

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