Key Account Manager -Gurugram (Contractual)

About the role

2–4 years of experience in business development, commercial partnerships, field operations or programme management — ideally in mobility, logistics, FMCG, hospitality or a start-up environment. A Bachelor’s degree in any discipline. Proven ability to own a commercial relationship end to end: sourcing, negotiating, signing and managing, including closing deals independently with small business owners.

What you'll do

• Report to the Regional Operations Manager and present performance, risks and opportunities to senior leadership
• Negotiate fixed-fee and revenue-share agreements with rest stop operators that are commercially sound and build long-term, sustainable partnerships
• Own the full onboarding lifecycle — from first contact to signed agreement, system entry and compliance activation
• Track monthly collections across all active stops, flag shortfalls early and drive recovery, escalating to bus partner POCs where needed
• Maintain a clear compliance framework with defined metrics, escalation protocols and partner-level accountability

What you need

• 2–4 yrs of experience
• Negotiation
• Collections
• Last-mile delivery
• Branding
• Communication
• Any graduate

Good to have

• Business development