Key Account Manager

About the role

We are looking for a proactive, performance-driven Key Account Manager (KAM) to own, retain, and expand relationships across our high-potential client portfolio. In this role, you will be responsible for engaging key client accounts, uncovering spending potential, driving platform adoption, and maximizing account revenue.

What you'll do

• Comprehensive Account Intelligence: Build granular profiles for all assigned employer accounts to capture total potential
• Contract Renewals & Pipeline Management: Take 100% ownership of current-cycle account renewals, securing timely contract continuations across the assigned portfolio
• Churn Mitigation & Product Advisory
• Execution Rigor & SOP Adherence

What you need

• 2–5 yrs of experience
• CRM
• Root cause analysis
• SOP writing
• Key account management
• Portfolio management
• Upselling
• MBA or BBA

What you get

• ₹2.8 Cr a year