L1/L2 NOC

About the role

NOC L2 Engineers are responsible for carrying out monitoring operations as well configuring network and telecommunication equipment in datacenter and other organizations.

What you'll do

• Provide 24×7 Level-2 operational support for Data Center, COLO, and Cloud infrastructure environments
• Perform advanced troubleshooting and root cause analysis (RCA) for network, compute, storage, virtualization, and infrastructure incidents
• Resolve escalated incidents from NOC L1 within agreed SLA and OLA timelines
• Support day-to-day operations of enterprise and Data Center LAN, WAN, Internet, MPLS, VPN, and cloud network connectivity
• Configure, troubleshoot, and maintain network devices including routers, switches, firewalls, load balancers, and wireless infrastructure, IB switches

What you need

• 4–7 yrs of experience
• Troubleshooting
• Firewalls
• ITIL
• Networking
• Routing and switching
• TCP/IP
• B.Tech or B.E.

Good to have

• CCNP
• PowerShell
• Python
• Bash
• Ticketing tools
• Linux