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Bajaj Auto·Bengaluru

Pay not stated2–5 yrsFull-time
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About the role

Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio. Receipt book & Repo kits allocation and auditing periodically Agency billing closure within 60 days of the work completed month. BKT resolution with agency and FOs level need to be tracked & reviewed.

What you'll do

  • Responsible for: Allocation of portfolio to vendor
  • Achieving the bucket wise resolution as per the target
  • Managing the Agencies & monitoring their performance
  • Follow up of Process & Compliance
  • Review cases with FOS / TL and work assignment basis the disposition code

What you need

  • 2–5 yrs of experience
  • CRM
  • Customer service
  • Escalation handling
  • MBA or BA

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