Lead Administrator L1(Contract)

About the role

The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders. Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.

What you'll do

• The Systems Administrator collaborates with a team to implement, migrate, and maintain systems solutions across the global enterprise
• This position involves participation and contribution to various initiatives, including automation, virtualization, file services, and Linux/Windows systems
• Participate in US off-hours and weekend support
• Responsible for the day-to-day management and maintenance of various Oracle Linux OS
• Exadata, OCI maintenance, and support

What you need

• 5–8 yrs of experience
• Linux
• Troubleshooting
• Windows
• Firewalls
• Azure
• Root cause analysis
• Any graduate

Good to have

• SOP writing