Lead Administrator L1(Contract)

About the role

The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders. Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.

What you'll do

• Manage and maintain KVM-based virtualization environments, including provisioning, monitoring, and troubleshooting virtual machines
• Optimize KVM performance and ensure high availability of virtualized infrastructure. Implement security best practices for KVM environments
• Deploy, configure, and manage OpenShift clusters in on-premises and hybrid cloud environments. Monitor and troubleshoot OpenShift workloads
• Manage OpenShift networking, storage, and security configurations. Perform upgrades and patching of OpenShift clusters and associated components
• Implement monitoring solutions for KVM and OpenShift environments using tools like Prometheus, Grafana, or ELK Stack

What you need

• 7–13 yrs of experience
• Troubleshooting
• Networking
• Linux
• TCP/IP
• Kubernetes
• Shell scripting
• Any graduate

Good to have

• CI/CD
• Docker
• Prometheus
• Grafana
• Elasticsearch
• Root cause analysis