Lead Administrator L1

About the role

The ServiceNow HAM Pro & SAM Pro Developer is responsible for designing, configuring, developing, and supporting ServiceNow IT Asset Management solutions covering both Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro). The role focuses on asset lifecycle governance, software compliance, license optimization, process automation, integrations, and reporting while ensuring alignment with CMDB and ITSM processes.

What you'll do

• HAM Pro Development & Administration
• Configure and enhance HAM Pro applications and modules
• Implement hardware asset lifecycle processes from procurement through retirement
• Develop workflows and automations using Flow Designer
• Configure asset refresh and reclamation processes

What you need

• 5–8 yrs of experience
• ServiceNow
• Hardware
• REST APIs
• JavaScript
• Reconciliation
• Unit testing
• Any graduate