Lead Delivery Transformation L2

About the role

The purpose of the role is to lead the automation initiatives including Holmes within the client accounts of a vertical for service line offerings to increase the efficiency and productivity. Evaluates client/BU needs, develops configurations that support business processes Understand the overall infrastructure landscape by reviewing the current solutions at play within various accounts in the BU

What you'll do

• Lead configuration of applications through subject knowledge and standardize models
• Develop and review the Account Automation Plans for each account in the BU in consultation with the Account Partners and Delivery teams
• Support the Account and delivery teams in presenting the business case for the automation to the client and seek approval
• Audit configuration items to verify conformance to specifications, drawings and interface control documents, and other contractual requirements
• Develop scalable standards of dashboard and process support system for active automation monitoring

What you need

• 8–10 yrs of experience
• Process improvement
• Any graduate