Lead I - BPM Product Configuration Lead

About the role

The BPM Product Configuration Lead is responsible for overseeing end-to-end product and group configuration activities within the TriZetto Facets platform while driving operational excellence through Business Process Management (BPM) methodologies.

What you'll do

• Configuration Leadership Lead end-to-end product, group, account, and benefit configuration activities within TriZetto Facets
• Manage implementation of new group setups, renewals, amendments, and maintenance requests
• Provide oversight for configuration analysts, BPM associates, QA analysts, and cross-functional teams
• Ensure adherence to implementation timelines, project milestones, and operational SLAs
• Coordinate configuration releases, deployments, and production readiness activities

What you need

• 8–14 yrs of experience
• Six Sigma
• Claims processing
• Process management
• SOP writing
• Process improvement
• Coordination
• BBA or Chartered Accountant

Good to have

• Root cause analysis
• Underwriting