Lead - Process Excellence| Mumbai

About the role

Responsible for owning and driving the end to end Senior stakeholder engagement at EXCO level and down to generate buy-in that will enable Process Simplification & Optimization opportunities. Works in partnership with business stakeholders providing Process Excellence expertise to identify and shape opportunities that drive improved customer experience, efficiency and risk reduction3.

What you'll do

• Process simplification and Adherence
• Responsible for owning and driving the end to end Senior stakeholder engagement at EXCO level and down to generate buy-in that will enable Process Simplification &…
• Identifying, verifying, analyzing, and implementing process improvement and process re-engineering opportunities
• Facilitate the design and implementation of new/improved processes by continuous engagement with L&OD team , also organize training modules to launch the processes
• Perform project management, analytics, and measure to ensure milestones are met and deliverables achieved

What you need

• 12–16 yrs of experience
• Stakeholder management
• Process improvement
• Project management
• MBA