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Lead Software Engineer - AWS

Hartford Global Services·India

Pay not statedSenior levelFull-time
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About the role

We are seeking a highly skilled Agile Software Engineer for our Contact Center teams with expertise in AWS cloud services, CI/CD automation, and modern contact center platforms. This role will design, build, and support scalable solutions within a cloud-based, omni-channel customer experience platform (e.g., Amazon Connect).

What you'll do

  • Software Engineering & Development
  • Develop, test, and maintain Contact Center solutions within Amazon Connect with Amazon Flow builder, Lambda, and Dynamo
  • Routing logic and telephony integrations
  • Voice, chat, and email channel capabilities
  • Contribute to contact center migration and modernization efforts

What you need

  • AWS
  • Agile
  • Git
  • Microservices
  • Python
  • CI/CD
  • Any graduate

Good to have

  • Kafka
  • Terraform
  • Splunk
  • IAM
  • DynamoDB
  • Test cases

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