Lead Trainer, Learning and Development

About the role

This position requires you to be responsible for facilitating classroom/virtual training programs, developing content, focusing on skills development for the front level associates of the organization.

What you'll do

• Work on soft skill training program for various Business Units in the organization, in consultation with the department heads
• Partner with Business units to outline deliverables, expectations, and risks, to include specific training needs for them
• Assesses training and development needs through training need identification through various resources available
• Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum training effectiveness
• Define ROI on every training program delivered

What you need

• 2–5 yrs of experience
• Learning and development
• Excel
• Any graduate