Learning and Development Manager, RFA

About the role

We are seeking an experienced Learning and Development Manager to lead the strategy, operations, and continuous improvement of the Ready for Allocation (RFA) function in India. The RFA group includes employees awaiting assignment to a client-focused team, typically after completing new-hire training or while transitioning between client engagements.

What you'll do

• RFA Strategy and Governance
• Define and drive the overall RFA workforce-readiness strategy in alignment with business, resourcing, and talent priorities
• Establish clear operating standards, governance mechanisms, escalation paths, and accountability measures for the RFA population
• Translate organizational policies into clear and practical RFA processes, guidelines, and employee expectations
• Monitor the health and effectiveness of the RFA model and recommend changes based on workforce data, stakeholder feedback, and evolving business needs

What you need

• Learning and development
• HR operations
• MS Office
• Excel
• PowerPoint
• Employee engagement
• BBA

Good to have

• AML
• SOP writing