Licensed Insurance Customer Service Representative (P&C)

About the role

We are looking for an experienced Licensed Insurance Customer Service Representative (P&C) to support U.S.-based insurance agencies with policy servicing, quoting, renewals, and customer support. In this client-facing role, you will work directly with policyholders, prospects, insurance carriers, and agency teams to ensure timely, accurate, and professional service.

What you'll do

• Assist clients with policy changes, endorsements, renewals, cancellations, and general servicing requests
• Respond to policyholder inquiries accurately and professionally
• Maintain detailed documentation of customer interactions and policy activities
• Ensure all servicing activities comply with agency procedures and insurance regulations
• Quoting & Customer Support

What you need

• 1–4 yrs of experience
• Customer service
• Insurance
• Voice process
• Communication
• Underwriting
• Any graduate